Frequently Asked Questions
Find quick answers to the most common questions
Do I need to call to get started?
No. You can get started online without a call. Simply choose the service that fits your business, complete your payment, and you’ll receive the onboarding information needed to begin. We’ll guide you through the next steps.
How do I know which service is right for me?
Choose based on your main goal:
Get Found — $199: Help your business become easier to find online.
Get a Website — $599: Get a professional, mobile-friendly website for your business.
Get More Leads — $899: Build a lead-generation system designed to turn visitors into enquiries.
Grow — from $799/month: Ongoing support and growth work.
Go Global: Custom solutions for businesses targeting international markets.
If you’re unsure, you can start with the service that matches your biggest current need.
How long does delivery take?
Typical delivery times are:
Get Found: 3–5 business days
Get a Website: 7–10 business days
Get More Leads: 10–14 business days
Grow: Starts within 3–5 business days
Go Global: Approximately 2–6 weeks, depending on the project
Your timeline starts once payment is completed and we have received the information and access needed to begin.
You’ll be able to follow your project through the different stages: Paid → Onboarding → In Progress → Review → Live.
How do I pay and what happens after payment?
Payment is completed online. Once your payment is confirmed, you’ll receive your onboarding instructions and questionnaire.
We’ll then collect the information needed for your project and move it into the In Progress stage. You’ll receive updates as your project moves forward.
What if I don't have a logo?
That’s okay. You don’t need to have a logo before getting started. We can work with your business name and create a clean, professional visual direction. But If you already have a logo, you can provide it during onboarding.
Can I cancel or get a refund?
You can contact us if you need to cancel your project. Because projects are prepared and work may begin after payment, refund eligibility depends on the stage of the project and the terms provided at checkout. Please review the applicable terms before completing your purchase.
Will my website be mobile-friendly?
Yes. The Get a Website – $599 package includes a mobile-responsive website designed to work across phones, tablets, and desktops.
Still Have a Question
We’re here to help. If you can’t find the answer you are looking for, please get in touch.